Pura - Notice history

All systems operational

Website - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Mobile App - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Pura Device - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Schedules - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Timer - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Shop - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Subscriptions - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Account - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Sign In/Sign Up - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Notice history

Nov 2021

Issue with Schedules
  • Resolved
    Resolved

    Issues with schedules have been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. Some users set schedules may not be running. Users are still able to manually control devices through mobile apps.

Sign In/Sign Up with Facebook service down
  • Resolved
    Resolved

    Issues hindering some users from being able to sign up and/or sign in with Facebook have now been resolved.

  • Identified
    Identified

    We are currently experiencing issues with our Facebook integration that allows you to sign up and sign in via their platform. We are currently working with Facebook and making progress on a fix, but are estimating up to 24 hours before a fix will be implemented.

Oct 2021

Delayed Schedule Start Times In App
  • Resolved
    Resolved

    Recent fixes for the bug that was causing delayed scheduled start times have proven to resolve all known issues. After further monitoring we confidently declare that our schedule feature is fully operational.

  • Monitoring
    Monitoring

    The Pura Engineering team has implemented a fix for the bug causing delayed schedule start times. We will be monitoring app performance around the clock for the next few days to ensure that all issues have been resolved.

  • Identified
    Identified

    The Pura Mobile team is actively working on a fix for an issue affecting the Schedule feature.

    Although you can create and edit schedules, some schedules are not starting at their scheduled time. You can still manually control your devices during this time.

Sep 2021

No notices reported this month

Sep 2021 to Nov 2021

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